SHOPPING INFORMATION
Yes, we do charge for delivery based on several factors including the delivery location, order size, and any ongoing promotions or offers.
Our standard delivery timeframe is typically 3-5 business days from the date of order confirmation. However, delivery times may vary depending on factors such as your location, the availability of stock, and any unforeseen circumstances such as adverse weather conditions or logistical issues.
After placing an order with Projapoti Super Shop, here’s what typically happens:
Order Confirmation: Immediately after you place your order on our website, you’ll receive an order confirmation email. This email will contain details of your order, including the items you’ve purchased, the total cost, and your chosen delivery address.
Processing: Our team will begin processing your order. This involves picking the items from our inventory, packaging them securely, and preparing them for dispatch.
Quality Check: Before your order is dispatched, our quality assurance team will conduct a final check to ensure that all items meet our stringent quality standards. This includes verifying the freshness, integrity, and correctness of each product.
Dispatch: Once your order has passed the quality check, it will be dispatched for delivery. You’ll receive a notification via email or SMS confirming that your order is on its way, along with a tracking number that you can use to monitor the status of your delivery.
Delivery: Your order will be delivered to the address you provided during checkout. Our courier partners will make every effort to deliver your order within the estimated timeframe, typically 3-5 business days. You’ll receive notifications regarding the delivery status, and you can track your package in real-time using the provided tracking number.
Yes, you will receive an invoice for your order from Projapoti Super Shop. After you place your order, an invoice is typically generated automatically by our system.
PAYMENT INFORMATION
The timing of when the payment is taken from your bank account for your order can vary depending on the payment method you used and the policies of your financial institution.
A wishlist is a feature commonly found on e-commerce websites and online shopping platforms that allows users to create a personalized list of items they are interested in purchasing or receiving as gifts in the future.
Depending on the store’s policies and the severity of the issue, they may offer to replace the damaged or incorrect item, issue a refund, or provide store credit. Follow their instructions for initiating a return or exchange, including any required paperwork or shipping labels.
Whether you can change or cancel your order depends on various factors such as the stage of processing your order is in and the policies of the online store you purchased from.
